11 Free Counselling Avenues in Singapore

Counselling offers a safe and confidential space for us to explore their thoughts, emotions, and experiences. Most of us could benefit from a few sessions, but the costs can add up!

If you’re in need of a professional listening ear, we invite you to check out these avenues available at no (to low) cost. Remember, you are not alone!

Offers: Online counselling services for individuals above 18 that face marital, divorce and parenting difficulties

The CPH team comprises qualified counsellors from the Strengthening Families Programme@Family Service Centres (FAM@FSC). To register for appointments, create an account and speak to the team via live chat expressing your desire to speak with a counsellor. First-time users do not need to book appointments. If you require further sessions, your counsellor will schedule them with you.

Hours: Monday to Friday, 9am to 6pm (excluding public holidays)

Location: NA

Contact: NA

Offers: 5 counselling sessions (valid for 3 months)

Do note that IASH.SG charges a $20 administrative fee

IASH offers online counselling sessions from intern counsellors that are fulfilling their practicum hours. You can fill and submit the form on their website, and a counsellor will be assigned to you. As the counsellors are not fully-fledged, you may be referred to more experienced professionals if your case is complex.

If all you need is simply a listening ear, IASH offers a Hear Buds service! This pairs you up with peers trained in Person-Centred Psychology who will listen and guide you to find solutions to your challenges or concerns.

Hours: Monday to Friday, 9am to 6pm (excluding public holidays)

Location: NA

Contact: NA

Offers: Helpline (toll-free)

AWARE’s hotline is run by women for women, and is manned by trained volunteers and staff. They are able to take calls in English, Mandarin, Malay and Tamil. The organisation also offers affordable counselling services, chargeable at 2% of your salary if your pay is $3,000 and above — or at a flat rate of $35 if your salary is below that.

Hours: The helpline operates from Mondays to Fridays, 10 am to 6pm

Location: NA

Contact: 1800-777-5555

Silver Ribbon Singapore

Offers: Free Zoom, face-to-face, or phone counselling services

Silver Ribbon Singapore offers complimentary counselling services in English, Mandarin or Dialect (Hokkien, Cantonese and Teochew). You can register for the services via this form. The organisation requests that all clients be on-time, as there will be no extensions. Sessions will last for up to an hour.

Hours: Mondays to Fridays, 9am-5pm (excluding Public Holidays)

Location: NA

Contact: info@silverribbonsingapore.com, 6386 1928

Offers: Free counselling for individuals or families (fees by donation)

SAMH has been offering counselling services since 1981, and you will be counselled by experienced mental health professionals with a Master Degree in Psychology and/or Counselling. Each session is approximately 45 minutes to an hour long.

Hours: Mondays to Fridays, 9am – 1pm , 2pm – 6pm (excluding Public Holidays). Evening counselling sessions are available for existing clients (by appointment and subject to counsellor’s availability)

Location: NA

Contact: 1800-283-7019 (to arrange for appointments)

Offers: Family Counselling for families with at least one Singaporean or Permanent Resident family member

Fei Yue’s services are supported by the Ministry of Social and Family Development, and family counselling services are available at its FAM@FSC (Fei Yue – Choa Chu Kang) centre. The centre serves families living in Bukit Batok, Bukit Panjang and Choa Chu Kang.

Hours: Mondays to Fridays, 9:30am to 6:00pm

Location: Blk 281, Choa Chu Kang Ave 3, #01-348, Singapore 680281

Contact:  fam@fycs.org, 6235 5229

The following are counselling services open only to each university’s students.

  • SMU Mrs Wong Kwok Leong Student Wellness Centre

Offers: Individual and group counselling, workshops and seminars

You can make an appointment online via the SMU website.

Hours: Mondays to Fridays, 9.30am to 5.30pm (Closed on weekends and Public Holidays)

Location: Li Ka Shing Library Concourse, #B1-44 (next to OCBC FRANK Bank)

Contact: 6828 0786, counselling@smu.edu.sg

  • NUS University Counselling Services

Offers: Short-term individual counselling, talks, workshops

Description

Location: University Health Centre, Level 1 (20 Lower Kent Ridge Road)

Contact: +65 6516 2376, uhc_counselling@nus.edu.sg

NTU (University Counselling Centre)

Offers: Professional counselling services

NTU students can find out more about the services available (and hours) via the school intranet.

Location: Level 2, University Health Service Building (36 Nanyang Ave)

Contact: UCC-students@ntu.edu.sg

  • SUTD (Wellbeing Services)

Offers: Professional counselling services, self-help psycho-educational resources, talks, workshops and training for personal growth, life skills and mental health and wellbeing

SUTD Wellbeing Services offers current SUTD students counselling at no charge. Sessions are conducted face-to-face.

Hours: Mondays to Fridays (closed on weekends and Public Holidays)

Location: Building 1, Level 5, Room 1.517 (near Lobby C)

Contact: wellbeing@sutd.edu.sg

  • SUSS (C-three)

Offers: Counselling, life coaching, and workshops

SUSS’s C-three Centre is home to a team of professional counsellors, psychologists and life coaches, and its services are open to both full-time and part-time SUSS students. Appointments are offers online and in-person appointments can be made online, and any cancellation or rescheduling requests must be made with at least 24 hours’ notice.

Hours:

9.00am – 9.00pm (Mondays to Thursdays)

9.00am – 5.30pm (Fridays)

Closed on weekends and Public Holidays

Location: Blk A, Level 3. Room 3.05B

Contact: +65 6248 1600 (Mondays to Fridays, 9.00am to 5.30pm), counsellingservices@suss.edu.sg

If you’re facing emotional turmoil, anxiety, or relationship issues, remember that reaching out for help is a courageous act of self-care. Don’t be afraid to try out one of these services and invest in your mental health!

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